More and more customers are putting a brake on Peloton’s orders as the company struggles to deliver in a timely manner.
Fans of the $ 2,000 exercise bike have squeezed openly on Twitter and even fled to rival equipment makers. This is because Peloton can handle the delay.
Passengers have doubled since the Pandemic began blocking the United States in March, according to The Wall Street Journal, but demand has also created a turmoil in imports.
Earlier this month, the company warned of “foreseeable future supply constraints.”
“Current waiting times are not the way we want people to experience Peloton,” a company representative told the paper, explaining that delays in port shipments from overseas manufacturers are “difficult to predict.” did.
A customer in New Hampshire ordered a $ 4,565 Peloton treadmill in early August, but after waiting seven weeks for the equipment to arrive, he requested a refund.
“We’re probably waiting today,” buyer Debbie Bren told the journal.
On Twitter, customers blamed the company after being informed of shipping delays.
“I was very much looking forward to becoming a new Pelotonplus client, but with your horrific delivery delays and 12 hours before I quit my job, I taught you to rescheduling for another 8 weeks in January After he gave me, I canceled everything. ” Posted by 1 user.. “It’s just terrible.”
Peloton acknowledged the issue in a recent letter to investors, calling the delay “unacceptably long” and “doing everything we can to get the product to potential members as soon as possible.” ..
The New York-based company’s share price fell nearly 6% on Tuesday afternoon, consistently as positive news about the vaccine shows good signs for itchy gyms to regain the crowd. ..
The recently changed stock is $ 105.34 per pop.
Peloton customer cancels order within a few months waiting time
Source link Peloton customer cancels order within a few months waiting time