Banks across Africa look to IBM hybrid cloud and AI solutions to accelerate digital innovation

African banks such as EcoBank, Attijariwafa Bank, United Bank of Africa, Co-operative Bank of Kenya, Nedbank and Banco Mais are leveraging IBM technology to promote financial inclusion across the continent.

Johannesburg, September 22, 2021 / PRNewswire / -IBM (NYSE:IBM) Today, financial institutions Africa Choosing hybrid cloud and AI capabilities from IBM, we aim to unleash digital innovation, continue to develop digital-first solutions, and ultimately increase access to continental financial services.


COVID-19 continues to accelerate the already rapid changes that have taken place across the financial services sector. AfricaQuickly track the adoption of digital technology to boost financial inclusion. As banks focus on open innovation, security and high-value services, hybrid cloud solutions are becoming increasingly important to provide a seamless and secure digital banking experience.

“Companies face challenges in highly regulated industries, especially financial services, when it comes to balancing innovation and regulatory compliance,” he said. Alan Peacock, General Manager of IBM Cloud. “IBM has been driving the transformation of the financial services industry for decades. Bringing IBM’s industry experience and leadership in security and data privacy, banks address these challenges, modernize and transform their operations. , Helping our customers to innovate. “

“Last year, banks have overcome the changes brought about by the growing preference for digital and mobile solutions, the proliferation of smartphones, and the demand for convenience, innovation and simplicity from today’s consumers. “. Angela Kielematen-Jimo, Region, IBM North, East, and West Africa.. “IBM is working together as banks across the continent take advantage of the opportunity to provide digital financial services that can boost financial inclusion. African A financial group that provides intelligent cloud-based digital first innovation through IBM’s hybrid cloud and AI capabilities. “

Eco BankThe pan-African banking conglomerate, which operates in 33 African countries, has adopted a hybrid cloud approach to extend its reach to millions. Africa.. EcoBank used IBM Cloud to migrate its flagship mobile banking applications and leverage the on-demand capacity of resources to support the sudden surge in traffic for mobile banking services. EcoBank also has access to other IBM cloud services. You can use these services to develop more innovative digital-first solutions and enhance your unique client experience.

EcoBank has more than 12 million customers in its flagship mobile applications, accelerating the transformation of digital banking, expanding digital services and processing 30 million digital transactions already on the platform. We aim to expand. As part of this journey, the Pan-African Bank Conglomerate has built a scalable business solution that facilitates integration with third-party providers using an open digital banking platform for an expanding customer base.

Atijari Wafa BankPan African Banking and Financial Group is adopting IBM hybrid cloud solution to accelerate the digitization of banking operations and deliver new digital services to customers more quickly in a secure and flexible environment. Banks can use IBM Cloud Paks built on Red Hat OpenShift to streamline and integrate front and back office processes and modernize business and IT operations.

With the introduction of IBM Cloud Paks, Attijariwafa Bank aims to modernize and manage core banking applications, such as corporate banking applications, in a secure, integrated and scalable environment. This allows you to interact with richer and simpler customers while reducing the time it takes to bring a new product to market. It also allows bank employees to focus their efforts and time on providing better service to their customers.

This collaboration with IBM is designed to support a bank’s digital transformation strategy and facilitate the complete modernization of bank operations in an open hybrid cloud environment.

United Bank for Africa Plc (UBA), With operations in 23 countries and headquartered in Nigeria, the Global Bank of Africa has set the goal of significantly increasing transaction volume and deepening its penetration into the retail market over the next few years. To achieve this, they attract non-bank account holders, acquire new customers through digital banking, and retain existing customers by adopting the “Transactions Must Fail (NTMF)” initiative. need to do it.

UBA uses IBM POWER9-based servers, flash system storage, and IBM PowerVC (power system virtualization and cloud management) to help banks take the first step towards hybrid adoption. We have set up a scalable private cloud environment designed to be expensive. Cloud model.

Customer needs are evolving as they seek banking services across channels and expect personalization. Cooperative Bank Kenya IBM sought to modernize its core banking platform to reach its customers through a variety of channels, including mobile and online, while at the same time providing insight-based and customized services. This required technology that would allow employees working between teams to simplify processes, optimize customer data, and at the same time achieve goals such as reducing infrastructure and maintenance costs. IBM Power and Flash Storage solutions provide infrastructure designed to improve customer data insights, accelerate query resolution, and accelerate time-to-market for new services across channels. All of this is backed by highly available, scalable cloud and AI-enabled technologies. ..

Bancomais,Bank MozambiqueAsked IBM to streamline business processes and reduce customer service time. Faced with increasingly competitive local markets, Banco Mais sought to develop financial services products faster in order to maintain and gain market share. Banco Mais was able to implement the IBM Business Process Manager on Cloud service to get started projects faster and deploy process application solutions without building an IT infrastructure. By looking at this IBM Cloud solution, they developed, tested, run, and monitored business processes. As a result, Banco Mais reports a 60% reduction in loan time and an 85% reduction in the time it takes to implement a service that takes three to four months to improve the customer experience.

Pan-African Bank Nedbank We aim to provide our customers with a great digital experience. To achieve this, banks are modernizing their core banking applications with a hybrid cloud strategy and relying on IBM to help bring digital products and services to market. Nedbank uses IBM Garage techniques to implement IBM Cloud Pak for Integration and a hybrid multi-cloud approach to integrate legacy systems to take advantage of the flexibility and agility of the latest cloud technologies in the process of digitization. I considered. Through IBM Garage, banks were able to dig deeper into new solutions, achieving what would take weeks and months. This allows Nedbank to move legacy applications to the cloud and integrate them with other cloud-based applications to modernize and position them for future innovation.

Earlier this year, IBM announced the general availability of IBM Cloud for Financial Services and IBM Cloud Satellite, the industry’s first cloud platforms for financial services. First revealed in 2019IBM Cloud for Financial Services is designed to mitigate the risks of financial institutions, their partners, and FinTech, and to quickly innovate with built-in controls that are compliant with the entire ecosystem. IBM Cloud Satellite brings a secure and integrated layer of cloud services to clients across your environment, no matter where your data is. As workloads move to the edge, IBM Cloud Satellite helps clients achieve low latency while at the same level of security, data privacy, interoperability, and the same levels found in hybrid cloud environments. Enables us to provide open standards to our clients.

Learn more about IBM’s insights and solutions for banks, insurance companies, and other financial services providers.

About Eco Bank:
About Attijariwafa Bank:
About UBA:
About Cooperative Banks Kenya:
About Banco Mais:
About Nedbank:

Sae Yamamoto Cross
IBM Communications

IBM Corporation logo. (PRNewsfoto / IBM)

IBM Corporation logo. (PRNewsfoto / IBM)



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Banks across Africa look to IBM hybrid cloud and AI solutions to accelerate digital innovation

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